Privacy policy

Last Updated: 08/27/2024

Last Updated: 08/17/2024

1. Introduction

Welcome to Immersive Bliss ("we," "our," or "us"). We are committed to protecting your privacy and providing a safe and secure experience when using our Apple Vision Pro application. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information we receive through our app.

2. Information We Collect

2.1 Information You Provide to Us

Account Information: If you create an account, we may collect your email address and any other information you choose to provide.

Payment Information: If you make purchases within the app, your payment information is processed by Apple, and we do not have access to your full payment details.

2.2 Information We Do Not Collect

We do not collect or store any data from Vision Pro sensors (e.g., eye tracking, hand tracking).

We do not capture or store any spatial data about your physical environment.

2.3 Information We Collect Automatically

Usage Data: We intend to collect data about how your sessions in our app with the sole purpose of performing analysis to improve our services, including:

Frequency and length of app sessions

Features used within the app

Shows purchased / watched and duration

Technical Data: We may collect certain technical information about your device, such as device model, operating system version, and app version, leveraging Apple native tools.

Anonymous Identifiers: We may use anonymous unique identifiers to perform analysis and improve our services.

3. How We Use Your Information

3.1. We use the collected information for the following purposes:

To provide and maintain our service

To process your in-app purchases

To analyze usage patterns and improve our app

To personalize your experience and provide content recommendations

To communicate with you about app updates, new features, or customer support issues

To detect and prevent technical issues or fraudulent activity

3.2. Legal Basis for Processing Data

We limitedly process your personal data, respecting Apple’s strict privacy guidelines, for the following reasons and on the following legal bases:

Consent: For collecting and processing data you explicitly agree to, such as email subscriptions.

Performance of a Contract: To fulfill our obligations in delivering our services to you.

Legitimate Interests: For purposes that are in our legitimate business interests, such as improving our app and preventing fraud.

Legal Obligation: To comply with applicable laws and regulations.

You can withdraw your consent at any time by contacting us at contact@immersivebliss.com.

4. Sharing and Transfer of Your Information

4.1. How We Share Your Information

We do NOT sell your personal information. We may share your information in the following circumstances:

Service Providers: With service providers who assist us in operating our app and conducting our business, while ensuring compliance with relevant privacy laws. Specifically with streaming partners, we may share necessary data for video conversion and delivery services.

Legal Compliance: In response to a legal request if we believe disclosure is required by law.

Protection: To protect the rights, property, or safety of our company, our users, or others.

4.2. Change in control of organization

In the event of a merger, acquisition, reorganization, or sale of all or a controlling part of our company, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information by posting a notice on our app or contacting you via the email address associated with your account.

5. Data Retention and Deletion

We will retain your personal information for the length of time needed to fulfill our business purposes unless otherwise required or permitted by law. We store data on servers in the U.S. You can request the deletion of your data at any time by contacting us at contact@immersivebliss.com.

6. Your Rights and Choices

Access: You have the right to request access to the data we hold about you.

Opt-Out: You have the right to prevent us from contacting you for marketing purposes.

You also have the following additional rights, following GDPR regulation:

Right to Access: You can request a copy of your personal data.

Right to Rectification: You can request corrections to your personal data.

Right to Restrict Processing: You can request the restriction of processing of your personal data.

Right to Data Portability: You can request a copy of your data in a structured, commonly used, machine-readable format.

Right to Object: You can object to the processing of your personal data in certain circumstances.

To exercise these rights, please contact us at contact@immersivebliss.com. We will respond to your request within one month.

7. Data Security

We implement appropriate measures to protect your information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.

In the event of a personal data breach, we will notify you and any applicable regulator when we are legally required to do so. We will provide you with information about the breach, its likely consequences, and the measures we have taken or propose to take to address the breach.

8. Children's Privacy

Our app is not intended for children under the age of 17. We do not knowingly collect personal information from children under 17. We do not knowingly collect or solicit information from anyone under the age of 17, or allow anyone under the age of 17 to sign up for the Service. In the event that we learn that we have gathered personal information from anyone under the age of 17 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at contact@immersivebliss.com.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates

10. Legal Compliance

We comply with applicable laws and regulations regarding the collection, use, and retention of personal information, in the markets we operate, including but not limited to: The EU GDPR - General Data Protection Regulation, UK-GDPR, Canada’s PIPEDA (Personal Information Protection and Electronic Documents Act), The California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) For California residents and the Children's Online Privacy Protection Act (COPPA).

We strive to comply with applicable data protection laws in all jurisdictions where we operate. If you are located in a country with data protection laws that differ from or extend beyond those mentioned explicitly in this policy, we have all intention to handle your personal information in accordance with applicable local laws.

In case of any concerns or request, please reach out to contact@immersivebliss.com.

11. Apple Vision Pro Specific Considerations

Our app adheres to Apple's privacy guidelines for Vision Pro applications. Any processing of spatial data required for the app's functionality is not transmitted to our servers. We comply with all Apple requirements regarding data collection and use on the Vision Pro platform.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

contact@immersivebliss.com

By using our app, you agree to the terms of this policy.